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Veronica
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Concerned following email password change at your request.

Since changing my password at your request, I seem to get 2 different log in methods one with a choice of 2 account holders and one with just my name. When it is just my name I have to go through I am a robot..what is happening? Has my email been hacked?

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Forum Team
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Re: Concerned following email password change at your request.

Hi Veronica, 

 

Welcome to the forums, I am sorry to see you have been having trouble with your emails. 

 

Please be assured that the 'I am not a robot' thing is actually an extra level of security. 

 

You may just need to clear your cache and cookies in the browser you are using. 

 

Do you have the same trouble if you use a different browser? 

 

Let us know how you are getting on. 

 

Emma


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