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Simonjp
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Cant view email folders in web app

Hi, Can anyone help with where I can find my folders in the online web mail? I can access them on my (Android) phone email, and on my Windows 10 (the free email app that's built in), but not when I log in directly through the web. All I get is this:

folders.png

The folders were (probably all) created on the phone or Windows 10 app, which sync OK with each other (apart from Windows 10 email not letting me see any mails older than 2 month, even though I can see them on my phone).

It's an ntlworld address

Thanks,

Simon

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Superuser
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Re: Cant view email folders in web app

The solution is in message 2 here: http://community.virginmedia.com/t5/Email/Email-Folder-disappeared/td-p/3620814/jump-to/first-unread...
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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.

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Superuser
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Re: Cant view email folders in web app

The solution is in message 2 here: http://community.virginmedia.com/t5/Email/Email-Folder-disappeared/td-p/3620814/jump-to/first-unread...
_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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Simonjp
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Re: Cant view email folders in web app

Thanks Graham :-)

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