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Jamie101
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Cant send outgoing emails on Email phone app

So for some reason i can no longer send emails through virginmedia on my iphone 7 email app, anyone had similar ???
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Superuser
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Re: Cant send outgoing emails on Email phone app

Funny you should mention it:

http://community.virginmedia.com/t5/Email/My-ntlworld-email-outgoing-has-not-worked-since-12-Feb-I-a...

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Superuser 2017/18
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Jamie101
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Re: Cant send outgoing emails on Email phone app

So yeah,tried to get onto virgin mail through browser to change password, after loggin in it says access Forbidden, very strange
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Superuser
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Re: Cant send outgoing emails on Email phone app

No it isn't. You change your password in My Virginmedia not in VM web mail.

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Superuser 2017/18
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Please don't send me private messages unless I ask you to.
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Jamie101
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Re: Cant send outgoing emails on Email phone app

Changed my password, deleted and reinstalled app with new details, still cant send email,
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Superuser
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Re: Cant send outgoing emails on Email phone app

That's because the deleting the account doesn't delete the outgoing settings.  So when you re-add the account the SMTP client still uses the old password.

See here:

https://community.virginmedia.com/t5/Email/Ipad-Iphone-SMTP-why-deleting-and-recreating-an-account-D...

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