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dianejackson
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Cant get on my emails.

when I try to log on to my emails this is what I get. Help!!                      

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Your My Virgin Media email address
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Password
Your password is between 6 and 10 characters, begins with a letter and contains a number
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Your username is usually the email address that you gave us when you registered for My Virgin Media.
Your password is between 6 and 10 characters, begins with a letter and contains a number.

                              

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Forum Team
Forum Team
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Re: Cant get on my emails.

Hello dianejackson

 

Welcome to our forum, I am sorry you are having problems login to Webmail. It may be worth trying a different browser or deleting the browser history/cookies etc. If you are still having issues please tell us as much as you can, any errors etc.

 

Thank you

Nicola

Virgin Media Forum Team
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dianejackson
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Re: Cant get on my emails.

Thanks after 3 days of not being able to get emails, it righted itself!

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shilling27
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Re: Cant get on my emails.

I can't access my e-mails - it's saying my password is wrong. I haven't changed it & I'm unable to get on my PC/phone/iPad.

It's extremely important to receive my emails during the day.

When I try to change my password I'm taken right back to the original screen to change my password. It's quite irritating & wasting a lot of my time.

This has happened before but I've always managed to login through your website but I can't even do that now.

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