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churchpolly
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Cant find my POP/IMAP password to set up new iphone emails

Hi, I hope someone can kindly help me. I have recently had a new iphone 7 and want to set it up so I can send and receive emails on it. Unfortunately I dont have any POP or IMAP  details for my virgin media blueyonder email address. I have looked through all my paperwork but cant find it anywhere and I cant find it on the site either. I have microsoft 10 on my desktop which is where all my emails go to at present and will continue to do so in the future, I would just like to send emails by my phone too. The desktop email system is Outlook. I am not a technical person at all as you may have already gathered!  I would be really grateful for assistance please. thank you so much. 

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Superuser
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Re: Cant find my POP/IMAP password to set up new iphone emails

If you ever log into VM web mail or My VirginMedia then the password you use there is your POP/IMAP password. If you have genuinely forgotten it read this:

http://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1001&PARTITION_ID=1&TIMEZONE...

And if you need the server settings they are here:

http://community.virginmedia.com/t5/Email/Virgin-Media-Email-settings/td-p/3166396


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Superuser
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Re: Cant find my POP/IMAP password to set up new iphone emails

If you ever log into VM web mail or My VirginMedia then the password you use there is your POP/IMAP password. If you have genuinely forgotten it read this:

http://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1001&PARTITION_ID=1&TIMEZONE...

And if you need the server settings they are here:

http://community.virginmedia.com/t5/Email/Virgin-Media-Email-settings/td-p/3166396


-----------------------

Superuser 2017/18
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Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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churchpolly
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Re: Cant find my POP/IMAP password to set up new iphone emails

Dear Howard what a star you are! Thank you so much, I have trying to sort this out for weeks on end now and had begun to despair of ever finding the server settings, in fact I was completely muddled by the whole thing but you have brough clarity and joy to this old woman. Thank you very much indeed please accept my very best wishes for a Happy New Year. Kind Regards Polly
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Superuser
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Re: Cant find my POP/IMAP password to set up new iphone emails

Delighted that I was able to help. Happy New Year. And now you know where to come for help the next time. Don't be a stranger.

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Superuser 2017/18
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Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.