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Tuning in
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Registered: ‎21-06-2011
Message 1 of 5 (132 Views)

Cant add a new email address - Link shows thats something is broken?

Hi

I am trying to do a simple thing if adding a new email address, every time I go to my profile I just get a page saying Opps something is broken! Now Ive tried on and off for over 2 weeks now and still cant access anything.

Please any help on this would be appreciated 

Thanks in advance

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Superuser
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Registered: ‎10-10-2012
Message 2 of 5 (97 Views)

Re: Cant add a new email address - Link shows thats something is broken?

This message usually indicates that something has gone wrong with the VM servers that hold your account details. The Forum Team will ask for VM's IT team to look at your account and correct this. They'll take about a week to get to your thread. Please be patient. There is nothing you can do to sort this.

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Tuning in
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Registered: ‎21-06-2011
Message 3 of 5 (65 Views)

Re: Cant add a new email address - Link shows thats something is broken?

Is any one from technical going to answer me on this, i really want to add this new email address asap
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Superuser
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Registered: ‎01-11-2009
Message 4 of 5 (48 Views)

Re: Cant add a new email address - Link shows thats something is broken?

I'm going to flag this for to the @ModTeam as the thread appears to have been missed.

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Only use Helpful answer if your problems been solved.

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Forum Team
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Registered: ‎07-04-2015
Message 5 of 5 (32 Views)

Re: Cant add a new email address - Link shows thats something is broken?

Morning poopy13pets,

 

Thanks for taking the time to post on the community.

 

I'm sorry to read you are having an issue with creating a new email address and for not getting to you sooner.

 

I can certainly take a look into this for you and have sent you a PM (purple envelope icon, right corner) with some details for you to confirm please.

 

Hope to hear from you soon

Sam


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