Menu
Reply
  • 51
  • 0
  • 11
Daytrader
Dialled in
540 Views
Message 1 of 14
Flag for a moderator

Cant access my email online, get following error....

Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request POST /ajax/saml/acs.

Reason: Corrupt status line returned by remote server: HTTP/0.9 400 Bad Request

  • 3
  • 0
  • 0
pazChauhan
Tuning in
516 Views
Message 2 of 14
Flag for a moderator

Re: Cant access my email online, get following error....

I'm getting the same error. Did you get any response from VM?

0 Kudos
Reply
  • 7.36K
  • 828
  • 3.1K
Superuser
Superuser
513 Views
Message 3 of 14
Flag for a moderator

Re: Cant access my email online, get following error....

Odd one this but usually cured by clearing browser cache and cookies. This Forum is NOT a means of interacting directly with VM staff. It is primarily a user to user help Forum. The VM Forum team may intervene if needed but it usually takes several days for them to get round to the posts - which they do in strictly date order.

-----------------------

Superuser 2017/18
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
  • 955
  • 114
  • 424
Superuser
Superuser
511 Views
Message 4 of 14
Flag for a moderator

Re: Cant access my email online, get following error....

0 Kudos
Reply
  • 7.36K
  • 828
  • 3.1K
Superuser
Superuser
509 Views
Message 5 of 14
Flag for a moderator

Re: Cant access my email online, get following error....

I use Chrome. Never seen this issue so it is not Chrome specific. But the solution I offer is the right one.

-----------------------

Superuser 2017/18
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
  • 8.81K
  • 1.2K
  • 3.58K
Superuser
Superuser
504 Views
Message 6 of 14
Flag for a moderator

Re: Cant access my email online, get following error....

I had this error come up this morning (using IE11).  I simply closed the tab and opened the email page again.

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
0 Kudos
Reply
  • 51
  • 0
  • 11
Daytrader
Dialled in
494 Views
Message 7 of 14
Flag for a moderator

Re: Cant access my email online, get following error....

I am on chrome, just deleted all cache and cookies and still cant login to my web email Smiley Sad
0 Kudos
Reply
  • 4.52K
  • 140
  • 341
Moderator
Moderator
463 Views
Message 8 of 14
Flag for a moderator

Re: Cant access my email online, get following error....

Hi Daytrader,

 

Thanks for posting and I'm sorry to hear you're not able to login to webmail.

 

Look like you've already has some assistance from the community which is great to see. I was wondering if you're still having trouble? We did have some issues around the time you've posted but this has now been resolved.

 

Let me know if you need any further assistance.

 

Kind regards

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos
Reply
  • 51
  • 0
  • 11
Daytrader
Dialled in
459 Views
Message 9 of 14
Flag for a moderator

Re: Cant access my email online, get following error....

Yes all sorted now, deleting cache did work in the end, thx

  • 4.52K
  • 140
  • 341
Moderator
Moderator
450 Views
Message 10 of 14
Flag for a moderator

Re: Cant access my email online, get following error....

Thanks for the update DaytraderSmiley Happy I'm Really pleased to hear it's all sorted.

 

Sometimes the cache can be a bit of a pain.

 

All the best and take care

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules