Tried to connect to virgin e mail, but I only get a blank screen with 3 dots which keep pulsing.
tried changing my password but does not alter the problem.
i am on IE, I can get e mail on google chrome and Firefox but not on ie.
Webmail vs email http://windowsreport.com/webmail-desktop-email-client/
Clear your browser's cache and cookies. Here's how in IE 9.10. or 11 -