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Ceraleyah
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Cannot access emails through blueyonder

My email has disappeared, it kept saying username/password incorrect, even though I don't usually have to enter these on phone and iPad. Tried logged in through internet with no joy. Can somebody help?
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Superuser
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Re: Cannot access emails through blueyonder

Welcome to the forum. I see you posted about this in another thread yesterday. It takes a few days for the forum team to respond. I'm sure @Nicola_C or one of her colleagues will be able to help in due course.

One thing worth checking first is are you a current Virgin Media broadband customer and is your blueyonder email linked to the current account?
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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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Forum Team
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Re: Cannot access emails through blueyonder

Thanks Graham

 

Morning Ceraleyah

 

Welcome to our forum, I am sorry you are having problems with your email address, we will happily take a look for you.

I will send you a forum private message to gather more information, please reply when you have moment.

 

Thanks so much

Nicola

Virgin Media Forum Team
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