on 03-05-2012 14:36
I have 4 emails with ntlworld.com , I can access these with no problem via the Web browser. (as I always have)
I have 4 email addresses with virginmedia.com. I used to have to go to the "virginmedia gateway " and change the button to virginmedia.com (from ntlworld.com) to then sign in .
The "gateway" facility is no longer there and sign in page asks me to update and confirm my account when trying to sign in ( as per another previous posting.
I have checked my account and all email addresses are still there registered. The virginmedia .com are working in and out ok via my Outlook client. I only access my addresses occasiona via the Web Browser to " tidy them up ".
Please can the "gateway" radio button page be repaired brought back ?
Answered! Go to Answer
on 03-05-2012 15:18
Can you access the virginmedia accounts vie this link: https://mail.virginmedia.com ?
You need to make sure you are logged out of any ntlworld webmail sessions before you log into the virginmedia accounts
on 03-05-2012 15:46
yes thanks Graham..................that does the trick..................I also see an approximation of the original "gateway" 4 button option is contained in Mark Wilkins post of 25th April "new emal look", this also works.
But it is confusing when you are redirected as described in HB99`s post and it doesn`t solve the problem.
09-05-2012 22:57 - edited 09-05-2012 22:57