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nickbennetts
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Can't get email

I am unable to get into the webmail through the Virginmedia website - been like it all week. Says there is a connection error. But I am able to get it on an IPAD. Why is that and how do I sort this? 

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Forum Team
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Re: Can't get email

Hi nickbennetts, 

 

Welcome to the forums, I am sorry to see you have been having trouble with your emails. 

 

Just to clarify are you able to access the emails via Apple mail/Mac Mail? 

 

If you are having trouble logging into webmail try clearing the cache and cookies. 

 

It may also help to update your password. 

 

Let me know how you get on. 

 

Many thanks

 

Emma


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