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babandadoo
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After being hacked

Hi guys - having been hacked, had no help from virgin phoning 150 all week called into virgin media shop this evening.  Got good help and found out that whilst I had managed to reset my password earlier in the week, hacker had set all my emails in my in box to be forwarded to him or her, ########@163.com you b******d.  When I now go on my emails on the virgin website all seems ok, but when I go on mail on my iPad I can receive but not send emails.  Any ideas?

 

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Superuser
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Re: After being hacked

You need to change the SMTP password on the IPad - See my post here for a detailed description of how to do this.

https://community.virginmedia.com/t5/Email/Ipad-Iphone-SMTP-why-deleting-and-recreating-an-account-D...

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babandadoo
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Re: After being hacked

Thanks you're a star!
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JBSmith
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Re: After being hacked

Not happy ,phone was hacked last week ,got into bank accounts.Have phoned Virgin every day .Not had one call from Virgin to give me updates.Cant use mobile for anything.

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Superuser
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Re: After being hacked

Nothing to do with e-mail. Post again in please in the Mobile phone section of this Forum.

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Superuser 2017/18
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