Menu
Reply
  • 61
  • 1
  • 3
ericg
Dialled in
200 Views
Message 1 of 4
Flag for a moderator

Address bok problem

When one of my contacts changes his email address, I can amend my address book accordingly. However If he is also a  member of a small group distribution group listing, I cannot discover how to amend his address in the group listing. The help notes "Using the Address book In Virgin Media Mail" offers no guidance. How do I do it?

Ericg

0 Kudos
Reply

Helpful Answers
  • 1.42K
  • 154
  • 456
Superuser
Superuser
292 Views
Message 4 of 4
Flag for a moderator
Helpful Answer

Re: Address bok problem

When searching the Address Book you should see something similar to that shown below (where the search text is Lorem Ipsum); the option Show advanced filters is below the search text.

2016-09-07-00.jpeg

On a device with limited screen space you will something similar to that shown below, in this case make sure Folder  is set to All folders

2016-09-07-01.jpeg


All Replies
  • 1.42K
  • 154
  • 456
Superuser
Superuser
174 Views
Message 2 of 4
Flag for a moderator

Re: Address bok problem

If the Address Book entries were created within webmail then the change of email address will be automatically reflected in the distribution list. To confirm this try the following:

  1. Click Address Book
  2. In Search field type contact's name or new email address and click 2016-03-25-02.png

If the search results are not as expected check the following:

  1. Click Show advanced filters and check that:
    Folder is set to All folders
    Folder
    type is set to All
    Type is set to All
  2. Reload webmail by pressing Ctrl + R and repeat the initial search

 

0 Kudos
Reply
  • 61
  • 1
  • 3
ericg
Dialled in
162 Views
Message 3 of 4
Flag for a moderator

Re: Address bok problem

Hi Rising Star, Where is the "Show Advanced Folders" link you mention?

Thanks  ericg

0 Kudos
Reply
  • 1.42K
  • 154
  • 456
Superuser
Superuser
293 Views
Message 4 of 4
Flag for a moderator
Helpful Answer

Re: Address bok problem

When searching the Address Book you should see something similar to that shown below (where the search text is Lorem Ipsum); the option Show advanced filters is below the search text.

2016-09-07-00.jpeg

On a device with limited screen space you will something similar to that shown below, in this case make sure Folder  is set to All folders

2016-09-07-01.jpeg