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eeemily_g
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Accessing an old ntlworld.com email account

I used to have an @ntlworld.com email account which hasn't been used for around 7 years and I need to access it as this account is linked up with my Xbox account. Unfortunately I can't remember the password. Microsoft (Xbox) need to verify my Xbox live account and they can only send this code to my @ntlworld.com account otherwise I will loose my Xbox profile and membership. Please help!
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Superuser
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Re: Accessing an old ntlworld.com email account

After all this time of non-use VM will have deleted the account and its contents. Wild goose chase to access it. VM e-mail addresses general don't survive for longer than an aggregate of 150 days if they are not used or at least accessed.

Read this:

https://my.virginmedia.com/customer-news/articles/virginmediamail.html

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Superuser 2017/18
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Forum Team
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Re: Accessing an old ntlworld.com email account

Hi eeemily_g,

I'm so sorry but I fear that Howard may be correct. Your email address is unlikely to have survived.

I'll be happy to check for you though, just to make sure, though I don't hold out much hope. Please let me know which email address you had by replying to my PM (purple envelope icon, top right of page) and I'll take a look for you.

 


Jen
Forum Team



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