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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Resolved! VM mail is OK but Thunderbird I cannot login

I use my Virgin Media email as standby, using Mozilla Thundebird as my main email, emails are fine on the VM and also on my mobile phone, but I am unable to login to Thunderbird for some reason.We may have a little trouble with this because I am from...

Server error: '453 4.1.1 Too many recipients using Outlook.

Help!!! I have spent hours on the phone to VM and also to Gadget Recue who VM suggested I signed up to for £9.99 a week. Those hours have been a waste of time and I am feeling it may be time to ditch my VM account having been with NTL and now VM for ...

Stopping phishing blackmail emails?

For some time now, I have been receiving weekly(ish) phishing blackmail scam emails saying he (the scammer) has taken very dodgy webcam footage of me, and will share with all my friends on family on social media unless I pay bitcoin to an untraceable...

thsc04646 by On our wavelength
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  • 13 replies
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Can't access email using password error DEF01

I wanted to change my password for webmail and it asked me to provide a non-VM email and reset my password which I did and I now can get into my webmail with my password on all my devices.   I have tried several times to reset my password but with no...

Kirsten3 by Joining in
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  • 5 replies
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Suddenly thousands of unread emails, and deleted emails restored.

Suddenly, all of my wife’s emails on her NTLWORLD email address have been marked as unread, and every email she has ever deleted has been restored.  She now has thousands of unread emails…  Her email address is a secondary address on the main account...

hankhill by Tuning in
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Can't access account - Ntlworld email

Hello There - I'm posting here I've seen similar messages with the same problem.I'm trying to log in to my account, but I can't remember the password info and the message pops up 'Please enter original email'. We've been with Virgin for years and the...

Generate new App password

I'm trying to set up my email in the new Outlook that is replacing Mail in Windows. I read somewhere here that I needed to go to my Virgin Media Account Settings and to 'Generate new App password'.Having first changed (and verified) my login email ad...

Cabezon by Joining in
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  • 11 replies
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Email account locked

I am always reluctant to start a new thread when I already have one still live on this subject but the total lack of any official involvement from VM staff in my previous thread has forced my hand. I have had excellent help from Graham A but he freel...

iadom by Dialled in
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  • 10 replies
  • 1 kudos

Resolved! Unable to access POP or IMAP

Having been a customer since NTL days, I have been using my principal NTLWorld email account constantly for decades.Outlook is the master client running on a Windoze 10 PC with many email addresses from different providers including my own domains. T...

nigelpt by On our wavelength
  • 803 Views
  • 13 replies
  • 0 kudos