Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Anyone getting spam emails after the historical email 'fix' of a few weeks back. I never received spam emails before the email problems with Virginmedia but since the fix I'm getting 4-5 spam emails a week.
I need to permanently close an old ntlworld email account which I think has been hacked.
Totally confused, continually changing passwords, going around in circles. My wife and I both have blueyonder addresses but somewhere deep in the data it is messed up. Can get visibility of unified emails via my virgin media, account details, viewin...
I am finding that my emails are displaying the wrong name by including the word broadband in front. Have checked my account and the name is correctly recorded with no broadband in it.How to I get the system to use my correct name??
I've received an email today saying that my old ntlworld.com email address has been hacked. The email starts with ALARM - I'm hacked you and stolen you information and photo.How do I get to change the password on this email account and have I got any...
Too good to be true, thinking email was fixed. Its down again as of 8:10pm tonight. No email, no errors, just sits there trying forever. Can login to webmail, but not via an imap client.
Ok so just had a call from Virgin telling me our lack of emails is down to apple and to give them a ring. Disgusting service. Four iPhones in the house, three iPads and its apples fault. Yeh right. Need the emails for my work too. This is disgusting...
I have just spoken to customer service’s and tried to find a way to reset my secondary email address password online, to no avail. I was guided by the service agent to generate a new password for my main account, and this new password would be ok to ...
Hi,My email account has been hacked, the hackers have changed my password and the helpline say they cannot delete the email account for me. They have used my email account to reset my Facebook and Instagram accounts so that they can hack into to thos...
What on earth is happening? I've raised 2 tech tickets and been told twice that it will be fixed within 3 days (it hasn't), I'm trying to deal with coroners and solicitors and funeral directors so lord knows what emails I've failed to reply to.The la...
