Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Got an email from email@em.virginmedia.com Telling me my contract has ended. sorted out a new internet deal with someone. Rang to cancel, to then be told my contract still has 6 months left on it. Asked why I’ve been sent the email, was told the guy ...
Hi, I have recently had to chnage my password to access vriginmedia. However when I have tried to update my email accountss and secondary accounts to the new password I get the following message"The provided login data to access e-mail server imap.vi...
Lost all my historic emails prior to 18th June, received an email from Axel on the 7th July saying it was resolved, which it was, but then all my emails from 18th June to 7th July have disappeared!! Have phoned virgin twice and was given a reference ...
My email account keeps getting locked out. I figured it seems to be when I forward phishing emails to report@phishing.gov.uk to report them.I've always done this, why has it started locking my account out now? I'm trying to report them to get them st...
Despite the positive sounding email from Axel Wehrle, Director of Customer Service, Virgin Media - 'all of your historic emails should now be available' - they remain missing.I still have no emails available prior to those received on 20 June 2023.In...
Family members blueyonder looks to be hacked, no access via original password and no way to reset it. Virgin media email says the email is not recognised. Any advice?
Hi guys like others in the forum my emails been hacked and the hacker has the password I really have no idea what to do
My ntlworld email has been hackedbut due to me no longer being a VM customer I cant find anyway to reset password Could somebody please advice as to what I can do Thank you
Please can you help. My NTLWorld email has been hacked and this is causing all sorts of problems. Although I can see my inbox I cannot see any emails being sent to the inbox Virgin tell me they cannot delete the account but I need to delete it asap. ...
Hello,I have an old Virginmedia email address that has been hacked and they have reset my password. I also cannot log in as we no longer have Virginmedia services so my account is not recognised. How can I delete my email account or regain control of...
