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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 0 replies
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Recovering Blueyonder email

As the title suggests im trying to recover an old Blueyonder email address, my understanding is Virgin Media have purchased Blueyonder and recovering passwords is not an easy feat. Can anyone point me in the right direction?

mikeslo by Joining in
  • 456 Views
  • 2 replies
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Inbox only showing emails from 9 November

My blueyonder emails are only going back to 9 Nov 23. The sent items seems to be inconsistent within the various folders.I can still send and receive emails.Are there any known issues? If not, what details do you require to investigate this further.T...

iainjg83 by Joining in
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Unlock Virgin Media account.

Hi everyone, My mother in law emails have stopped going through to her tablet. She gets a message requesting the correct credentials. We've tried accessing through the online virgin media email and she gets a page called 'Your Virgin Media Mail accou...

Drick by On our wavelength
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Locked out of email - cannot change password or verify identity

I have seen some threads with similar problems, but where the problem is resolved it happens somehow privately so I could not learn from them.The other day using webmail, which I rarely do, I discovered that :"Your Virgin Media Mail account is curren...

zofia by Tuning in
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  • 5 replies
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Resolved! Can't send e-mail from Virgin Mail Server

The error message says "An error occurred inside the server which prevented it from fulfilling the request"Works on the iPhone.WHY do we have to put up with these issues time and again....Hope someone has a solution.

ntl

i have an NTL email address but today have been asked to verify my password which i do not remember.How can i reset my password to allow me to receive/send email

Alibaker by Joining in
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  • 1 replies
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Installing VM email on Android

Since VM changed their emails to need an underlying external email address, every time you want to connect to an external APP you will need to generate a new password EVEN if you can pick up VM emails in your VM dashboard.A new secure password will b...

Smug1to by Joining in
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Email not working

I've been unable to access my virginmedia.com email on anything other than the website for about a month now.  It keeps stating "unable to verify username and password" or "Please check your username and password and try again".When i tried to reset ...

email not working with Safari

Last evening email stopped working abruptly with Safari for no apparent reason.  Any attempt to log in gets greeted with the three grey dots.  email works fine with Chrome.   Have rebooted computer but that has not helped.

RETDPMSO by Tuning in
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