Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, Been trying to get into my NTL email most of the day after it suddenly refreshed itself to a page with a big black bold Forbidden heading and another smaller Forbidden underneath. I cannot even get the log-in page to try and change my email pas...
HIOne of the secondary email addresses is not being recognised to log in to either my virgin media or virgin media mailWhen have logged in to the primary account and looked at the email addresses the email is not showing there but a work email addre...
This afternoon I tried to log into my email and was denied and needed a password reset which took me about 1 hour to do. The reset instructions are not straightforward. When I managed to log in, all my sent emails had disappeared.Why the need to rese...
I have used my ntlworld email as my primary email for two decades. I use it to log into all my accounts, and now can't access it and have forgotten the password. I can't log in to some of my accounts (where I have also forgotten the passwords) becaus...
My email account is locked despite and I am unable to reset the password. Please advise.
Hi I have tried to log into my emails on my new laptop but keep getting a message to say my email address or password isn't correct. I only have access to it now on my mobile phone.I have tried to reset the password but every time I try a new one it ...
I can't log into my virgin ntl world email account on my laptop I can do on my mobile I phoned virgin up who says there is a problem in the area and will be fixed next Tuesday? But why is it working on my mobile. I tried asking the girl at virgin but...
Hi Guys, I have a really old Blueyonder email account which I no longer use. Is it possible for someone to delete this account and the alias’s associated with this account. Thanks in advance.
HiMy g/f used to be a VM customer when they used to be ntlworld and so had an ntlworld email address. This address has remained active for years even though I believe they usually get shut down after you're no longer a customer. It's now no longer po...
Hi, since i replied to an email supposedly from Virgin regarding my bill my Ntlworld.com Email account has been hackedand i am unable to log in. I have 2 Virgin media email accounts and the other 1 seems fine.Kind RegardsIan
