Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
HiI have one NTL and two Virgin email addresses. I use them all.I also have three Gmail addresses which I hardly use.How do I move across from my NTL and Virgin email addresses 'into' my Gmail ones? Ie, can I transfer my received and future emails to...
Hello, I kept my Sky mail suffix when I moved to Virgin and am using it on the Apple Mail app. Virgin also created an equivalent mail address with the suffix @virginmedia.com. I've bought MS365 and want to move it to Outlook. I can get the @virginmed...
Using Android outlook and @blueyonder.co.uk is never works App password or old password: conclusion is that VM Does not work with Android. Using Microsoft PC outlook and @blueyonder.co.uk it works on App password and the alias address on the same dom...
I left Virgin Media around 15 months ago and no longer have access to email account. However it still appears to be active and is continuing to forward emails to my current email account. Please could you advise me how I can get the account closed t...
I have tried time and time again to log into my email account and cannot do so, this has been going on all day.I checked earler for any faults and it would appear that some work being carried out in my area relating Boradband but this now appears to ...
I normally receive twenty odd emails when I first open my PC in the morning. Today there was not one. I was unable to access my emails on the Virgin Media site as my inbox was empty.My email is working as I have since received a few emails. It is s...
I have a secondary email account which my husband uses as his main mail account. Since yesterday his emails have all downloaded again as unread > 4000! And then even after he deleted them reappeared and then spontaneously disappeared anc reappeared a...
Hope it not just me but my emails have suddenly started working
VM returning time-out messages on email again this evening. Also server encryption errors. I've changed nothing!
Since joining Virgin over 8 years ago we have always had two virgin email accounts - up until today ! I can no longer access my secondary email account. Have called Virgin twice myself but they say it is with technical and could be 5 days before ge...
