Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have 2 “@ntlworld.com” email addresses. One stopped working, I tried everything. NO. GO.I called VM and they told me that those addresses will not be working for much longer. It was easier for me to change those addresses to my other ntlworld add...
I have had an ntl email address for years. After a recent internet outage, it ceased working. Numerous 150 calls have failed to fix the problem. (Most have been useless, one tech support person extremely rude,) I have had to resort to alerting all m...
Hi I can not send emails from my blueyonder account, receive is fine, this applies to web browser mail.virginmedia.com too. I have the following errorThe entered credential or authentication information does not work or are no longer accepted by prov...
I am a long term Virgin customer and have been on the phone to VM many times in recent months about being locked out of the web-based Virginmedia email. Every time they change the password and promise it will work and it doesn't. It comes up with a...
How can I retrieve my emails when I accidentally deleted my account
Hi, I had to generate a new app password for my emails. Works ok on Outlook for PC. However on my phone outlook keeps giving a log-in error.
I have a few old blueyonder email accounts.I have long forgotten passwords. How can I obtain or reset them?TIA
Hello I have been logged out of my Virgin media account and email everywhere but my phone. I need access to these emails on my computer and have followed all the process steps to change password and log back in, however now it doesn't even recognise ...
I am getting this error when trying to send an email with webmail.An error occurred inside the server which prevented it from fulfilling the request.Any ideas?
Hireally hoping from virgin can help with this because the call centre can’t.Father was account holder and had 1 ntlworld email address. Passed away, got account transferred to spouse. Spouse was asked to set up new email (virgin media) address to a...
