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Message 1 of 5 (97 Views)

my street has been cabled

Hi there

Virgin is cabling all of my area and has been doing so for the past 3+ months.

Area is perton, south staffs, wv6

i cant get any info out of virgin to when the switch on date will be.

My street was completed over a month ago and id like to switch over to virgin when its ready.

If anyone out there has any info on time frame that would be great

Kind Regards

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Superuser
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Registered: ‎08-06-2010
Message 2 of 5 (81 Views)

Re: my street has been cabled

hiya @Andric86 would be around a week for the forum admin to reply, and they'll be able to contact team involved.
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Forum Team
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Registered: ‎07-04-2015
Message 3 of 5 (52 Views)

Re: my street has been cabled

Hi Andric86

I can't promise a time frame but I can promise I'll ask Smiley Happy

Have you registered on Cable My Street?

If you can pop back to me and let me know if this is the case and then send me a PM with:

  • Your name
  • Your full address
  • If this is New Build or not.

I can ask the teams for more info if they have it for you,

To PM* me, simply:

  • Click on my forum PM link Karen_A

Many thanks

 

* For other forum users reading this, please only PM me if I have asked you to first.

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Forum Team
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Registered: ‎07-04-2015
Message 4 of 5 (41 Views)

Re: my street has been cabled

Hi Andric86

Thanks for your PM Smiley Happy

I've sent that off to the teams and as soon as they get back to me, I'll be back in touch Smiley Happy

Many thanks and hope to speak soon!

Karen_A
Forum Team

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Forum Team
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Registered: ‎07-04-2015
Message 5 of 5 (31 Views)

Re: my street has been cabled

Hi Andric86

Thanks for your patience while we checked into this for you,

Right now the teams have said the below, so on the back of this if you'd like to pop back to us in a couple of months on this thread, we can ask them again for you.

Hopefully they will have further updates at that point for you,

Kind regards.

 

Unfortunately I can’t give a specific date.

At the moment this job is sat with our build contractors and we can’t see when they have this scheduled in.

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"