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Registered: ‎15-05-2017
Message 1 of 4 (97 Views)

cabinet box

I have been gong round in circles this morning trying to report a fault with a virgin media cabinet to the rear of 314 Teviot Street E14 6QS. ( it has left open and door is damaged)

 

I have called virgin media twice and been given 2 completely different numbers to report it on - one which is dead and the other takes me back to the original number.

can someone please advise how to report a fault

 

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Registered: ‎01-11-2010
Message 2 of 4 (90 Views)

Re: cabinet box

This is the usual number for reporting open cabinets ... 0330 333 0444

 

 

********** SuperHub 2ac - Asus rt-ac68u Router - 70Mbit Service ***********

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Registered: ‎15-05-2017
Message 3 of 4 (84 Views)

Re: cabinet box

thank you -

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Registered: ‎16-04-2016
Message 4 of 4 (58 Views)

Re: cabinet box

quickest response i have ever seen is when kids yank all the cables out, cuts off how many phone lines!! never seen so many virgin media vans get some where so quick!

****If I can help I will, I am an ex telecoms engineer and install/service engineer for Virgin Media and BT, Sky Talk Talk and Plus Net. If you like the answer I give please give it a thumbs up.. Glad to help Smiley Happy ****
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