On this video it says I can access Service status with a phone number and postcode, without signing in; Please can someone tell me if that is possible and what URL I need to find it. How to check if there's a problem with my Virgin Media services?h...
Hi there - possibly a dumb question but does anyone know if you can choose the cancellation date when you go through the ‘I want to cancel’ option on the app? Technically, I don’t want to cancel but I don’t want to ‘renew’ when my contract ends early...
Beware - it is strictly speaking "legal" but an affront to common fairness. In the smallpriint of your (broadband) contract the cancellation terms mean you would have to pay the full amount for every month left on your contract. For example, I have b...
According to official Ofcom stats Virgin Media remained the most complained about broadband, landline and pay-TV provider in Q4 2023.Customers’ complaints were again mainly driven by how their complaints were being handled.https://www.ofcom.org.uk/ph...
I'm off to continue watching Marco Polo.... Now up to season 1 episode 4 on NetFlix
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Hi,Does anyone know how I can make a complaint to Virgin Media for digging up the pathway in front of our house with no prior notification?I’ve just got home to find 6 houses who cannot get on and off their driveways, myself being one of them.Double ...
See https://www.telegraph.co.uk/money/consumer-affairs/debt-collectors-chasing-me-145-dont-owe/. (possible paywall)
Would anyone know of a contact to be able to gain permission to put Artwork on the green communication boxes that Virgin are responsible for? I have had permission to do this on BT ones, and the process was quite simple, however I can't find any info...
Has anyone on here successfully taken VM to court? I have had numerous problems with VM - with damage to my property (evidenced on CCTV) which I brought up October 2023. This has dragged on and on. The adjudicator/ombudsman does not deal with damage ...
