Why has yet another prepaid item gone MISSING, yet yodel are LYING about it being delivered at 1.40pm, when I was stood OUTSIDE my door at that precise time, and saw NO SUCH delivery van, driver, parcel nor paperwork, this is the 2nd time its happene...
This is the second time that virgin contractors have come onto my property and caused damage whilst no one was at home. Its all captured on cctv thank goodness - criminal damage to my iron railings and trespass for the second time! The first time was...
I wasn’t sure where to post this but recently received an email from Virgin with a competition. It advised using the 02 priority app which I opened. I got the option to sign in with 02 or Virgin Media account. I chose VM but the app opens the log in ...
Hi does anyone know to block a device or someone from connecting to my WiFi and before anyone says change password or use the connect app both of these have simple loop holes if anyone can advise me of another way that would be greatly appreciated
I am a ground floor owner in an apartment building which has virgin media cabling installed outside the building. The trucking protecting the cables has became loose and is now only fixed to the building at one point. The trucking is loose above and ...
Hi all. I'm on basic package of £36 for broadband and TV. My current price is £36 and now it's going up £9 which is a 25% increase. Surely this is a mistake, 25%
Hi can somebody assist me in my complaint as I am unable to do so through the channels provided by your call Center staff as the online service doesn't seem to work.
Hi I have no dial tone on my landline. I have unplugged everything and tried 2 separate phones. The website sends me round in circles without giving me the option to report this. Can anyone point to to somewhere i can get help? Thanks
I joined a day ago to get help on a specific issue and I’ve already had a bunch of messages and notifications about my “rank”. I don’t care about this. I’m here to get help not earn kudos. Is there a way I can opt out of these ranks - the emails, mes...
