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Hub 4 stuck with flashing green light

My Super Hub 4 has been trying to update since yesterday lunch time and hasn't be able to update.I have tried factory resetting (holding reset button for 60+ seconds)  it and turning it off and on but no luck.I'm unable to connect to the hub whatsoev...

\not able to send emails with signature turned on

HiI have seen lots of posts with very similar problems but have not seen any notes on how to resolve this. When I send email with my signature automatically on I get the following message 552 5.7.0 SPAM Content Found (VM603) spuYp6Y2nu0xCspuYpIg2C tu...

Resolved! Re: This 'new' community forum site

Is there any other forum or site where a new user can ask questions and learn more?  This one is hopeless. If I can't get support here I might cancel while I still can

newuser23 by On our wavelength
  • 1416 Views
  • 9 replies
  • 1 kudos

No notice received about price increase

I received my Virgin bill this morning and saw that it had increases by over 20%. I rang up to cancel today and was told I would have to pay £80 exit fee. I confirmed that I had received no notice about this , but they would not budge, will have to p...

Improving this site

When a topic is not read by meShows like thiswhen I read a topicshows like thiswhen someone replies to a topic that I did readshow like this

legacy1 by Alessandro Volta
  • 332 Views
  • 0 replies
  • 1 kudos

Dropped Kerb

Dear Sirs,I am currently in the process of getting a dropped kerb installed for a driveway. I believe I have a Virgin Media manhole on the pavement where the dropped kerb is to be installed. The manhole cover has CAT V (IG) written on it, see attache...

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V23 by Joining in
  • 636 Views
  • 2 replies
  • 0 kudos

Wifi Pods

Like several other posts I am looking for help to request wifi pod(s). I have run a scan on the connect app, three rooms at the back of the house have fair to low signal. Initially it came up with a note that wifi pods may help..unfortunately I ignor...

VB2 by Just joined
  • 354 Views
  • 1 replies
  • 0 kudos

VM most complained about pay TV provider

According to official Ofcom stats published today Virgin Media attracted the most complaints about pay-TV. The main reason customers complained to Ofcom about Virgin Media was, unsurprisingly, due to complaints handling. Sky received the fewest pay-T...