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hub 5 ethernet

hisince my hub 5 was relocated by vm tech ,my ethernet speeds are poor{wifi great}.when i test all is working ,when i go into router settings 100% until i plug in ethernet then it comes up in red ethernet issues. only98 mbps instead of 500mbps which ...

Resolved! Price rises

Can I assume that if I have not been contacted by a letter from VM to say there is to be a price increase on my contract, they will be unable to charge any more than I am currently paying?I assume that a text is not written confirmation?I have always...

Gooser42 by On our wavelength
  • 2126 Views
  • 16 replies
  • 0 kudos

sms status updates

Hi all, we had a 10 hour outage tday, during which, I used my mobile to check servis status. Une time, I was offered to add my mobile number for status updates, now I have been inundated with sms messages (well 7 to be precise)But I am blowed if i ca...

Why do We Get Ripped Off ??

Just wondering why existing customers live myself who have been with Virgin media since the days of BlueYonder are getting there pants pulled down.IM currently paying around £85 a month and yet when I look on the virgin site I can see deals down to a...

Screenshot 2023-05-06 at 8.51.21 pm.png Screenshot 2023-05-06 at 8.53.22 pm.png

Rip off bundle packages

Why is it when your present bundle come to an end, and you need to renew with a different bundle you aren’t offered the bundles advertised price wise,as they are all for new customers only. Having been with Virgin for a long while it seems that prese...

Additional Phone filter for hub 3

Hi,I was recently set up with a hub 3 box. I am after an additional phone filter. My phone is currently using the one filter I was provided with, however my home security alarm requires access to the phone line too. An additional phone filter would a...

GS2k by Joining in
  • 266 Views
  • 1 replies
  • 0 kudos

Hub 4 stuck with flashing green light

My Super Hub 4 has been trying to update since yesterday lunch time and hasn't be able to update.I have tried factory resetting (holding reset button for 60+ seconds)  it and turning it off and on but no luck.I'm unable to connect to the hub whatsoev...

\not able to send emails with signature turned on

HiI have seen lots of posts with very similar problems but have not seen any notes on how to resolve this. When I send email with my signature automatically on I get the following message 552 5.7.0 SPAM Content Found (VM603) spuYp6Y2nu0xCspuYpIg2C tu...

Resolved! Re: This 'new' community forum site

Is there any other forum or site where a new user can ask questions and learn more?  This one is hopeless. If I can't get support here I might cancel while I still can

newuser23 by On our wavelength
  • 1389 Views
  • 9 replies
  • 1 kudos