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Netflix doesn't work properly

Netflix has appeared as part of an upgraded account I was given by Virgin, probably because of the guilt that inhabits them for the 24% price hike.It works perfectly until it stops. After some time - half an hour, an hour, whatever, it then freezes a...

Free Gift Received - Not a Virgin Customer

Today I received a free gift of an i-phone 14 and an i-pad, with no supporting paperwork. It came from a company called GXO. I noticed similar occurrences on this forum but I am not a Virgin customer. Have contacted customer services and the items ar...

Mapgroup by Joining in
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mutv

if i add mutv can i cancel at anytime or is it a 12 months contract thanks

stevej44 by Joining in
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contact

why can I not reset my memorable word? I have tried everything suggested. Cannot even get through on the phone, why is it impossible to contact Virgin Media.

Broadband ordering, and delivery issues

I placed an order online on the 21/06/2023 for delivery on the 24/06/2023 (day after we moved into our new house) but only received my pre-contract information, no welcome email or delivery information received. I can't sign into My Virgin as it stat...

Resolved! no devices left

No devices left can you reset my devices please even although I'm using the same computer, DOH!

cornie by Joining in
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