Community Natter

Re: Netflix no longer working!

Did you ever get this fixed?

Land line issues

my grandmother is having issues with her virgin media landline phone, an elderly lady on her own and she cannot make calls out at all which is terrible as we have had no information come through about this, when we make calls out it dials straight th...

Compliment

Many thanks to Bex and Carly (on her first week) who came to help us with a broadband issue in the PO9 area today. Absolutely outstanding and a credit to virgin media. So knowledgeable, friendly and made us feel at ease with having new faces in the h...

360 remote control pairing

Just switched from TiVo to 360. Thought I'd get a 2nd remote for convenience however I've found that, unlike my two TiVo remotes which independently operated the TiVo, you can only pair one 360 remote at a time with the new box. Not the end of the wo...

Resolved! OFCOM Investigation

Hey Community Natterers!I'm just wondering if any of you have seen the OFCOM investigation into Virgin Media and want to discuss it as a community? They launched an investigation into VM last week, specifically into VM's cancellation and complaints p...

Sick of Virgin media sales calls!!

Sick of virgin media’s sales calls!! Two days, three calls! This isn’t isolated and I’ll probably have more! This happens every few months! In the past, I’ve been bombarded with calls, multiple times a day for a two week period!It’s not what a large ...

4 days of not being able to manage my account; 3 weeks of missing emails; 0 fixes

4 days of not being able to manage my account; 3 weeks of missing emails; 0 fixesAre VM in financial difficulties? Have they failed to invest in staff and infrastructure and its coming home to roost? Imagine if Amazon customers couldn't login? How lo...

Change of channel numbers on 4 July 2023

In announcing channel changes Virgin Media stated that existing and planned recordings can still be watched, but this is not the case. I can no longer access many recordings, mainly from BBC 4 HD (107) (163) (164). When trying to watch, a message say...

cancellation

How are you supposed to cancel subscription? I want to get out of Virgin customer service limbo. Don't tell me I need to write to them. It is the 21st century **bleep**.

Sales Call

Hi all, had a call trying to sell me an upgrade which I didn't want, it now seems strange that I have suddenly started receiving scam phone calls, allegedly from VM, on my landline from 0208 numbers and mobile I wonder if this is just coincidence?

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