Hi there,I'm trying to get the new kids' tv station Cúla4 which launched last Friday on my TV. It should be on 602. It didnt update automatically but i know it has in friends and familys homes on skh and Virgin. We have an old Cisco UPC box and the i...
After being a customer for over 12 years, I had a massive battle just to leave. I've been told that they don't send out the packaging to return your equipment anymore, instead, they will come to pick it up. I had to choose a day, so I chose today.Eve...
I been trying to get through to any Idiot to end my contract as its expired over a hr twice plus online chat no one is answering Is this Virgins new ploy so people can not end their contracts
Hi all, my area is currently being rolled out and my Father in Law received letter today about signing up, (i'm still waiting for mine).Have been on the virgin site to see what is available for him but am unable to order TV, only options are for broa...
Is it cheaper getting Netflix through VM than direct.? Currently on bigger bundle voltthanks
I'm due to come out of my broadband contract very soon and it's going to be increase to £63,I feel that is way too much. I have been trying to contact them but unable for the past 3 days phoning and WhatsApp trued and nothing. Any adviseThanks
My other half currently has a legacy TiVo box which is slow and difficult to use in todays digital world. If she would like to upgrade to a newer 360 box, are there any associated costs with this? She has been a loyal customer for many years and ‘fre...
Just had the new contract I agreed to online. Loads of things I don't understand properly and seems impossible to find answers on the VM site. I thought it was for when my present contract expires in November but now I have to pay the extra £11 a mon...
Hi - I'm new to the group and had a question. I've recently noticed that I'm unable to watch recordings of programmes from BBC1 that I've had stored for some time. Is this a new thing and is there a way to be able to watch these recordings or do I ju...
Virgin CS tell me I need Virgin TV package which I don't want. It says pay a £35 fee for the box one off so why can't I have it with broadband only?
