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Before we leave

Before we decide to leave VM can anyone tell us what is the smallest package although this year has been without doubt the worst one ever with VM including VM losing a lot of my emails the complaint ended up with VM paying my bill and now on top of a...

Anonymous by Not applicable
  • 425 Views
  • 7 replies
  • 0 kudos

No value for loyal cuystomers

No reward for 10+ years customer loyalty. Trying to renew package means negotiating everytime you talk to an agent. Prices offered change from day to day and conversation to conversation. Frankly humiliating. Complaint resolution was an absolute farc...

Virgin media field engineer

Recently applied for the apprentice field engineer with VM. Have been invited for an assessment so I’m looking for any insight into the role and how VM treat you as a person etc.. many thanks.

kalien by Joining in
  • 366 Views
  • 1 replies
  • 0 kudos

Resolved! Cancellation

How do I cancel my contract! Been on this call for 1 hour and they are trying every tactic. Now using the stalling technique.  INJUST WANT TO CANCEL MY CONTRACT 

vickihmc by Joining in
  • 3791 Views
  • 16 replies
  • 3 kudos

Broadband down

So yet again our street cabinet has been wiped out by a car.My previous experience was that we ended up a day before anyone came out as they raised it like any old fault.Is there a way to get info to the engineering team that this isnt someones route...

Oberoi by Tuning in
  • 253 Views
  • 1 replies
  • 0 kudos

Landline Spam Blocking

Hi.Over the last few days I have been getting several calls a day from different numbers who all claim to be from Sky who have noticed an 'issue' with my internet. Obviously this is spam, but it's an absolute pain and at times I just have to unplug t...

markw7 by On our wavelength
  • 608 Views
  • 4 replies
  • 0 kudos