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New Broadband Installation

Hi,I signed up for VM broadband and TV and it was supposed to be installed last week. Nobody even called me to say the engineer wouldn't be arriving. I have called multiple times and spoken to many people and they all promise to call me back the foll...

Have been on here

I came to post a question and had reply for me to enter my account number before answer. Will there a problem asithink should have not done it

Artwork on Communications Boxes

Would anyone know of a contact to be able to gain permission to put Artwork on the green communication boxes that Virgin are responsible for? I have had permission to do this on BT ones, and the process was quite simple, however I can't find any info...

CAubrey by Joining in
  • 205 Views
  • 1 replies
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Monthly Bill

In January 2023 my monthly bill amonuted to £89.00 on an 18 month contract.In Janaury 2024 this has now come through at £111.00, an incrase of some 25%Nothing has changed and I can't recall receiving any notificatoin of such an increase, and while mu...

Resolved! replys

someone replyed to my post where do i find it  thanks

pippin2 by Joining in
  • 575 Views
  • 2 replies
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Black Screen

I have started to have a black screen appear for a second regardless of which channel I am watching. Happening quite regularly. Any ideas?

Divisionary Works

I am trying to get hold of the Divisionary Works team.The link on your website does not work: 404 | Virgin MediaI need to get hold of the Divisionary works team in the North West of England to advise I will be digging up a road soon and could do with...

Anonymous by Not applicable
  • 370 Views
  • 3 replies
  • 0 kudos