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Superuser
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Registered: ‎22-06-2013
Message 11 of 12 (25 Views)

Re: and we thought Virgin was bad...


vircom wrote:
Bad CS is not all about low cost. Plusnet, owned by BT, using Openreach and often offering cheaper deals, scored well.

There's always a few exceptions to the rule, I guess they have UK support? (no idea personally - not dealt with them.) By en large though: running anything at bare bones prices leaves you with little to no room for growth or expansion as there's little to no return on the investment.

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Any opinions expressed by myself are my own and do not represent Virgin Media in any way.
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Superfast
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Registered: ‎22-02-2017
Message 12 of 12 (11 Views)

Re: and we thought Virgin was bad...

I think Plusnet offer BB and phone with UK support. I suspect it's the UK support that makes the difference not price.
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