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351anders
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What's the cheapest bundle for internet , tv & phone existing customer

I'm currently paying £58 with only call barring added 

i don't use the tv package and don't use the phone as I use my mobile phone for calls but need to keep the phone line in use 

just want a better package if one is available 

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Superuser
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Re: What's the cheapest bundle for internet , tv & phone existing customer

The best way to approach this for all existing customers is to phone VM on your landline (150 - free) and select options 1,4,5 (thinking of leaving) and discuss with the retentions team. The current full price for a phone line and 100 meg BB is around £40 for existing customers, but you may get a deal that enables you to keep more and pay less.

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Superuser 2016/17
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I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.

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  • 7.23K
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Superuser
Superuser
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Message 2 of 2
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Helpful Answer

Re: What's the cheapest bundle for internet , tv & phone existing customer

The best way to approach this for all existing customers is to phone VM on your landline (150 - free) and select options 1,4,5 (thinking of leaving) and discuss with the retentions team. The current full price for a phone line and 100 meg BB is around £40 for existing customers, but you may get a deal that enables you to keep more and pay less.

-----------------------

Superuser 2016/17
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.