I don't know if you have thought of this but if you are a Sky customer wouldn't it be better to ask this question on a Sky Forum and not a VM Forum? And if you are not a Sky customer why don't you just delete the text and stop worrying whether it is real or fake?
Superuser 2017/18 Use Kudos to say thanks Mark answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.