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kenibee
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Street Cabled but no service available?

My area/street was cabled over six months ago and neighbours in surrounding streets have Virgin Media.

When I check postcode for the streets it all shows as NOT available?

How do I contact Virgin to ask them to check this? My postcode is KY11 8GJ

Thanks

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Re: Street Cabled but no service available?

Hi kenibee

Thanks for getting in touch with us about the option to be connected to our network Smiley Happy

Thanks too for joining us on the community, it's great yo have you here Smiley Very Happy

If you can pop your details to me on a PM I'll check in with the teams for you about the possibility of connection.

  • Your name
  • The full address
  • If this is new build
  • If so:The developers name
  • The development name

To PM* me, simply:

Click on my forum PM link Karen_A

Many thanks

 

* For other forum users reading this, please only PM me if I have asked you to first.


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: Street Cabled but no service available?

Hey kenibee
Thanks for your details!

I've sent this off to the Lightning teams to see if they can offer any information regarding this for me to advise.

I'll let you know when they get back in touch with me

Cheers

 


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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