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Message 1 of 4 (117 Views)

Reporting an Open or Damaged Cabinet

Hello

There is a green cabinet outside the school entrance (actually it is located at the rear of the school, opposite Mid Kent College 'Oaks' next to the Sports Centre, where I work which has fallen over and is in a terrible state.  I contacted BT and they sent out an engineer today, but he rung me and informed me that actually this is a Virgin Media box and suggested I contact yourselves.  I tried calling but unless I had a fault with our home phone, mobile, TV or broadband, I couldn't report the fault easily.  The green cabinet is in a dreadful state as you can see from the enclosed photos.  In fact it is now being used as a rubbish bin!fallen cabinet.jpg

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Registered: ‎03-09-2010
Message 2 of 4 (188 Views)
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confirmed by lamberty
3 weeks ago

Re: Reporting an Open or Damaged Cabinet

Hi, lamberty

Call 0330 333 0444 & report it via the automated system. Calls to this number area standard landline rate, & are included in any standard landline call package.

Regards,

Martin


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Well-informed
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Registered: ‎03-09-2010
Message 2 of 4 (189 Views)
Helpful Answer
confirmed by lamberty
3 weeks ago

Re: Reporting an Open or Damaged Cabinet

Hi, lamberty

Call 0330 333 0444 & report it via the automated system. Calls to this number area standard landline rate, & are included in any standard landline call package.

Regards,

Martin


Welcome to the most friendliest community.

Have you got technical problem post it and we will help you fix it.
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Message 3 of 4 (106 Views)

Re: Reporting an Open or Damaged Cabinet

Cheers, thanks for the number.  I'll give them a call, as it is impossible trying to get through otherwise and we are Virgin Media customers!

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Message 4 of 4 (103 Views)

Re: Reporting an Open or Damaged Cabinet

Your welcome hopefully this will get resolved soon.


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