There is a green cabinet outside the school entrance (actually it is located at the rear of the school, opposite Mid Kent College 'Oaks' next to the Sports Centre, where I work which has fallen over and is in a terrible state. I contacted BT and they sent out an engineer today, but he rung me and informed me that actually this is a Virgin Media box and suggested I contact yourselves. I tried calling but unless I had a fault with our home phone, mobile, TV or broadband, I couldn't report the fault easily. The green cabinet is in a dreadful state as you can see from the enclosed photos. In fact it is now being used as a rubbish bin!