Currently seeking legal advice about a current virgin installation to my estate, property damage by construction team to my property / is there a resolution centre with virgin, am sure there plenty of cases
[MOD EDIT: Subject heading changed to assist community]
Thanks for sending me your information and photographs.
After looking at these, the works done were approved by your local council for when the cabinet has been sited. I've had the local area manager come out to check things and they have advised the work has been done to the correct standard with no damage to the fence the cabinet is situated in front of.
With regards to the pictures of the grass, all I can advise is that this will resolve itself in the coming months where the grass will regrow.
I know this isn't what you would like to hear but we're not able to take this any further at this time.
Kath_F Forum Team
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There are various standards work has to be done to, they aren't arbitrary, and if they aren't adhered to the local authority will pull VM up and demand remedial reinstatement.
If a person feels they've a legitimate complaint their local authority is where they need to go, however a cabinet being sited on public grounds outside of their property, or Virgin Media digging through a publicly owned verge is not legitimate grounds for complaint.
We only own the land on our deeds. Outside of that it belongs to other people or the local authority, and VM's Telecommunications Code powers permit them to do street works on public land unless the local authority object.