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Registered: ‎06-08-2016
Message 1 of 4 (103 Views)

Open Green Junction box in my street

Hi,

Does anyone know who i report an open Junction box to? its at the end of my street and i have seen virgin working on it in the past so i am guessing its theirs.

I tried to shut it my self but the doors seem damaged and wont close.

i tried phoning virgin but couldn't get through to talk to anyone about it.

i just want it fixed as it seems very unsafe.

thanks in advance.

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Superuser
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Registered: ‎08-06-2010
Message 3 of 4 (131 Views)
Helpful Answer
confirmed by Philmk
2 weeks ago

Re: Open Green Junction box in my street

hiya @Philmk it would be around a week and the forum admin will pass the details onto the appropriate dept
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Tuning in
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Registered: ‎20-07-2017
Message 2 of 4 (83 Views)

Re: Open Green Junction box in my street

Hi i would suggest a couple of bungee straps around the cab to hold doors shut for the time being then when an engineer arrives to do a job in there they should be able to action a repair job for the cab on their own merits .
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Superuser
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Registered: ‎08-06-2010
Message 3 of 4 (132 Views)
Helpful Answer
confirmed by Philmk
2 weeks ago

Re: Open Green Junction box in my street

hiya @Philmk it would be around a week and the forum admin will pass the details onto the appropriate dept
----------------------------------------------------------
If someone's helped you out say thanks by clicking on the thumbs up. If someone's solved your problem, why not mark their message as an Accepted Solution
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Forum Team
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Registered: ‎07-04-2015
Message 4 of 4 (33 Views)

Re: Open Green Junction box in my street

Hi Philmk

Many thanks for getting in touch about the open cabinet.

In order for us to report this to the teams can you pop back to me via a PM and let me know:

  • Your name
  • The full address
  • The location of the cabinet
  • Your preferred phone number.

Once I have the above I can pass this back to the teams for you for them to book in a repair.

To PM* me, simply:

  • Click on my forum PM link Karen_A

Many thanks

 

* For other forum users reading this, please only PM me if I have asked you to first.

Karen_A
Forum Team

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