2 weeks ago
a week ago
Thanks for your post and apologies to hear you're having an issue speaking with the National Home Builders Team.
I appreciate that team have been incredibly busy and their phone times have been really excessive and this is something we are working on to support our customers. My apologies.
If you can send me a private message with the following, I'll pop them an email asking them to contact you.
To send me a private message, click on Kath_F next to my post and on the right hand side you will see the option to send a message
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Thanks for coming back to me via private message with your information.
I have forwarded these over to the team today. If I hear anything back I will let you know.
The team have come back to me today to advise they are releasing your address. Once this is done, one of the team will be in touch to arrange things