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Noddylex
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New build team

Hi there,
Ive been trying to get in touch with the new build team to get connected to virgin in my new home.
Don't seem to be able to get through to anyone, Could anyone help me ?
Many thanks
Gordon
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Re: New build team

Hi Gordon, 

 

Thanks for your post and apologies to hear you're having an issue speaking with the National Home Builders Team. 

 

I appreciate that team have been incredibly busy and their phone times have been really excessive and this is something we are working on to support our customers. My apologies.

 

If you can send me a private message with the following, I'll pop them an email asking them to contact you. 

  • Name
  • Address
  • Contact Number
  • Preferred time of contact
  • Developer of the site
  • Have you filled in a referral form with the Developer yet? If so what date?
  • A brief outline on why you're contacting them

To send me a private message, click on Kath_F next to my post and on the right hand side you will see the option to send a message Smiley Happy

 

* For other forum users reading this, please only PM me if I have asked you to first. 

 

Thanks,

Kath_F
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Re: New build team

Hi Noddylex, 

 

Thanks for coming back to me via private message with your information. 

 

I have forwarded these over to the team today. If I hear anything back I will let you know.

 

Thanks,

Kath_F
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Re: New build team

Hi Noddylex, 

 

The team have come back to me today to advise they are releasing your address. Once this is done, one of the team will be in touch to arrange things Smiley Happy

 

Thanks,

Kath_F
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Noddylex
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Re: New build team

Many thanks for looking into it, hopefully it'll be up and working soon.
Thanks Gordon
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