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Message 1 of 2 (64 Views)

New Build

Hi,

Our new build will be ready at the start of next month so are looking to get Virgin Media installed. I have been informed by the developer (Keepmoat) that other homes on the development and on our street have been linked up and that I just need to get in contact to get our house connected up.

I called your sales team and they didn't seem of much help and I think they have just put me on a 'we'll be in touch in we install in your area list' because our house number doesn't yet exist.

I was wondering if you could help point us in the right direction as to who to get in contact with in order to get our house connected ready for moving in?

Thanks in advance!

Matthew

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Registered: ‎14-05-2013
Message 2 of 2 (38 Views)

Re: New Build

Hi Matthew, 

 

Thanks for your post and welcome to the forums. It's really great having you here in the Community and even better to hear you are wanting to have services with Virgin Media. 

 

Is your address live on the Royal Mail postcode check website yet? 

 

If not, there's nothing we can do until then. 

 

The Home builders team may be able to help. Give them a call on 0800 073 7100. 

 

Come back and let us know how things go. 

 

Thanks,

Kath_F
Forum Team

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