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Registered: 2 weeks ago
Message 1 of 2 (77 Views)

Making a complaint

Why oh why does a high tech company make it almost impossible to make a simple complaint by email? Phoning and chat haven't worked and there appears to be no way to find a simple online complaint form - if it's there, then it's very well hidden. I've followed what is stated within the 'community', but had no success. Why should I have to write in and post a letter in the 21st century???


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Alessandro Volta
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Registered: ‎01-09-2009
Message 2 of 2 (118 Views)
Helpful Answer
confirmed by Yorky369
a week ago

Re: Making a complaint

Because they don't like bothering with their customers except to take their money. Even posting a letter, unless it can frighten them with a court case, will put you through the hoops into exasperation.

Seph - ( DEFROCKED - My advice is at your risk)

See where this Helpful Answer was posted


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Alessandro Volta
  • 20.16K
  • 514
  • 3.08K
Registered: ‎01-09-2009
Message 2 of 2 (119 Views)
Helpful Answer
confirmed by Yorky369
a week ago

Re: Making a complaint

Because they don't like bothering with their customers except to take their money. Even posting a letter, unless it can frighten them with a court case, will put you through the hoops into exasperation.

Seph - ( DEFROCKED - My advice is at your risk)