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John32
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Driver complaint

Hi, I would like to know how I make a complaint about a virgin van driver, one of your drivers was driving in the middle of the road and smashed my wing mirror off my vehicle, he did not stop and drove off, I turned around and managed to get his vehicle reg, but he did not pull over,
Please can you let me know who I need to contact to make this complaint,
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Dave_cq
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Re: Driver complaint

You should initially inform the police ... it's a failure to stop at an accident offence.

 

 

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Superuser
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Re: Driver complaint

That's certainly an option to consider as well.  However I've flagged this to the moderators to see if we can get a Virgin Media staff member to look at this thread for the OP

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Moderator
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Re: Driver complaint John32

Welcome John32 and thanks for your post.

Sorry to hear about this incident.

I will need to get some details from you so I will send you a private message (envelope top right) shortly.

Speak soon

Steve
Community Moderator

 

 

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