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Hi Pb5 and thanks for taking the time to get in touch.
I'm sorry to hear you've witnessed one of our drivers not being as careful as expected.
I'd like to get this fed back to prevent it happening again so I'll drop you a private message for more info shortly. Just click the small envelope icon to the top right.
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Just wondering if you still need help with this as I haven't heard back from you. If so, please get back to me with the information requested in my private message.