Hi there jaj31,
Thanks for the information provided, I appreciate it.
I have now raised this to our engineers to get this looked into.
If there are any further issues by all means let us know and we can check it over for you.
New around here? To find out more about the Community check out our Getting Started guide
Seems I was lucky to find an operator who gave me the number mentioned by other people on your thread.
Will be interested to see how quickly they respond!
a week ago
Someone else has been waiting two weeks here:http://community.virginmedia.com/t5/Community-Natter/Graffiti-on-virgin-media-cabinets/m-p/3624936#M...