Hi there jaj31,
Thanks for the information provided, I appreciate it.
I have now raised this to our engineers to get this looked into.
If there are any further issues by all means let us know and we can check it over for you.
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Seems I was lucky to find an operator who gave me the number mentioned by other people on your thread.
Will be interested to see how quickly they respond!
Someone else has been waiting two weeks here:http://community.virginmedia.com/t5/Community-Natter/Graffiti-on-virgin-media-cabinets/m-p/3624936#M...
2 weeks ago
Damaged green cabinet EB5B2 Elm Tree Hill Chesham HP5 2PA reported this Sunday 11/3 @ 10am still nothing, this has been driven into and has been completely removed from its footings is sitting loose and dangerous, can this be fixed ASAP