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Paul_Smith
Superfast
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Contract

Decided to cancel everything but the BB on the 28th of Dec as the cost was getting out of hand, only to get an email today totally different to what we requested. Are your staff hard of hearing or just plain stupid that the information does not sink in !!!!!!!!

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Forum Team
Forum Team
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Re: Contract

Hi Paul_Smith, 

 

Thanks for your post and apologies to hear things aren't what was agreed. 

 

To get this corrected speak to the team on 150 / 0345 454 1111 and they can check the monthly amount as well as the details in the email Smiley Happy

 

Let us know how it goes. 

 

Thanks,

Kath_F
Forum Team

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