use this link and enter the postcode of your new address to find out if services are available. it should list the properties covered by their door numbers, if it doesn't list the address door number, click on the enter address manually button and fill the form in.
or you can phone them up on 150 free from any vm land line or 0345 454 1111 from any other phone and ask them to check for the address/door number etc.
The whole area is linked up with virgin media fibre. I am now in my new home. It has the virgin media socket ready for use. But i cant seem to get virgin. The postcode on the cable my street comes up and the house number. It says unavailable yet over the road about 20m away. They hsve vrigin media. Any thoughts