Menu
Reply
  • 7.62K
  • 323
  • 1.29K
Forum Team
Forum Team
95 Views
Message 21 of 27
Flag for a moderator

Re: Cable My Street - Houses Missed

Good evening Josh

I've just sent a chaser to the teams to see if they've had more luck with the freeholder.

I'll pop back as soon as I know more as they advised me they were going to chase this last week for us.

Many thanks

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
  • 7
  • 0
  • 0
joshb
Tuning in
85 Views
Message 22 of 27
Flag for a moderator

Re: Cable My Street - Houses Missed

Hi Karen,

Thanks for update - looking forward to hearing from you again soon.

Josh

0 Kudos
Reply
  • 7.62K
  • 323
  • 1.29K
Forum Team
Forum Team
70 Views
Message 23 of 27
Flag for a moderator

Re: Cable My Street - Houses Missed

Morning Josh

I'm still waiting on feedback from the freeholder for you but as soon as we do I'll be back in touch.

I have sent a request to pushback to them again today for you. 

Many thanks!

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
  • 7.62K
  • 323
  • 1.29K
Forum Team
Forum Team
41 Views
Message 24 of 27
Flag for a moderator

Re: Cable My Street - Houses Missed

Hey Josh

Thanks for checking back in with me regarding this.

I am sorry that the teams have not been back to me before now.

I've popped back to them to aks the question you popped to me via the PM.

Fingers crossed 'll hear back soon!

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
  • 7.62K
  • 323
  • 1.29K
Forum Team
Forum Team
27 Views
Message 25 of 27
Flag for a moderator

Re: Cable My Street - Houses Missed

Hi Josj 

Just an update for you, I have someone who is going to arrange to send the forms to you for you to get them signed again asthe originals were misplaced.

I'm chasing find out when this is likely to happen Smiley Happy

We're getting there!

Cheers

Kaz

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
  • 7.62K
  • 323
  • 1.29K
Forum Team
Forum Team
20 Views
Message 26 of 27
Flag for a moderator

Re: Cable My Street - Houses Missed

Hi @joshb

The teams have tried to send the email to you with the Wayleave documents but this is being bounced back so I've asked them to confirm the email they are using and if this is the sameas the one you use for the  forums (which we can see as we are staff but no one else can see) and there's an issue with them sending this I may need you to PM me an alternative email to get them sent.

I'll let you know.

Take care!

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
  • 7.62K
  • 323
  • 1.29K
Forum Team
Forum Team
10 Views
Message 27 of 27
Flag for a moderator

Re: Cable My Street - Houses Missed

Hi Josh

I can see that you've had the forms via email now and that things are moving along nicely I hope.

Good luck with this and pop back if you need anything else from us Smiley Happy

Thanks for working with me on this!

Kind regards.

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"