i noticed this with new bulid areas they are a mess and vm use contacts with outsiders with this work and they nomaly dig up pathways not roads i would fill in the caps myself and will dip if this carry's on i notice they do clean up after the full work is been done they hire a big cleaner when all the work is been finshed this happened on holland house road in preston and we had to get the area manger to sort out the dip's becuse they was working on the site still good thing it was still working on the area
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Just another VM user trying to help out so my answers may be wrong. If you do like my answer please mark it as helpful; it may help others
If its block being lifted and re-layed its likely to be a subby, not VM themselves. Still VM's responsibility though. Issue is likely to be agreement over what reinstaing to the same standard actually IS. Can you jump ahead and get a couple of photos of "before", just in case there is any hassle getting the sub contractors geared up to do it to the previous standard?
Ill raise your issue , might be worth talking to a local councilor or similair in the meantime.
Further to my previous post I managed to collar a workman who came back to finish off on my street. I mentioned about the mess to which he said he had had a complaint from another neighbour.
He said the mess was not his job to clean up but he would mention it when he got back to the depot about sending someone to jetwash. They sent a man with a broom. He spent 10 mins sweeping and made no difference at all to the mess.
I called Virgin but they cannot lodge a complaint unless I have an account number. Even when I explained I wouldn't have an account for this type of complaint she couldn't help. I cannot trace any other virgin number to call.
I see the only option is to speak to my local councillor at the council to see what can be done.
This all leaves a very bitter taste in my mouth and would really discourage me from having any virgin products if this is how they treat local communities.